Change Management
2.5 to 3.5 hours

Suitable for:

Any Incident or major incident manager
Service desk manager who has the understanding on change process
Person who is having any domain knowledge of 2 to 5 years and want to move in change management profile.

Change Management (Intermediate)

What you will learn: Types of change, what is Change Management, Steps to follow once change comes in, 7 R’s of Change Management, A Change Manager’s Daily Routine, Retrospective change.

live Scenario/Real time change management questions: Suppose a time window expired and change is still under progress, being a change manager what steps you will take?

Course duration: 2.5 to 3.5 hours